Testimonials Page
Here are a few examples of Testimonials left by our satisfied clients:-
"When we asked Maples Solicitors to help us pursue a late payment on our behalf they were very professional and most helpful. The process of Solicitors' letters and Small Claims Court considerations were new to us and the Team at Maples was very informative, patient and forthcoming with a step by step process for us to follow. In fact, Maples Solicitors handled everything and we received the outstanding balance. With their help, the whole process was surprisingly stress free! I would not hesitate to recommend them." - Sara Brown of sarabrown Limited
"I was recommended Maples Solicitors by a friend. I was very impressed with the way Grant explained the legal documentation, so I could understand them. Very helpful and professional firm, I would use Maples Solicitors again." - Wendy Barney
"I cannot thank Grant enough for all the help, support, reassurance and understanding provided to me during the Employment Tribunal claim that I recently made. Grant was fantastic, and I cannot do nothing but praise everything that he did for me. In particular I was very impressed with the way that he explained all the law and legal procedures to me in a simple and understandable way, and the fact that he always responded quickly to my telephone calls and requests for help. Thank you so very much." - Sally Moore
I was particularly impressed by the speed and quality of the employment contracts you produced on my behalf." - Stephen Everett, Director of Protect and Preserve Limited
"Your assistance with our issue was very helpful. While ensuring we were aware of the legalities of the situation you were very approachable and simplified the matter to ensure we had a full understanding of all possible outcomes. Employment law is a very specialist subject and I felt happy that we were receiving knowledgeable advice and guidance." - Ayesha Barai of Kings Country Hotels LLP
"I have used Maples Solicitors on a number of occasions, and have always been impressed with the service that I have been given. In particular Grant was excellent at preparing the employment contracts and policies for my firm, and has been very supportive and understanding in helping me make the necessary employment arrangements for my staff and my business. Furthermore it is reassuring to know that Grant is at the end of the telephone and has on a number of occasions given instant advice to myself and my manager to ensure that my staff are managed properly. I would highly recommend Maples' Employment Guard Scheme. My only regret is that I did not take up the Employment Guard Scheme earlier as this would have saved me years of worry, but at least now I have total peace of mind knowing that I have the Scheme in place" - Susan Kennedy of S K Cleaning Limited
"Dav attended the Police Station with me on an allegation of Dangerous Driving, he intervened during the interview to stop the Police from putting words in my mouth and was a reassuring presence. At Court he persuaded the Prosecution to reduce the charge from Dangerous Driving to Driving without Due Care and Attention and after my guilty plea to the lesser charge, he convinced the Court to give me a fine and penalty points allowing me to keep my driving licence. I was particularly impressed by the way he spoke about me to the Court. As a result I kept my licence and my job. I remain grateful to Dav for helping me when I most needed it and would not hesitate to recommend him to others." MW, Spalding
"I found you very helpful, understanding, easy to talk to about my case and I could contact you at ease at any time. You informed me of the facts quite clearly. You were very good the whole way through my case and I felt that Mr Daven Naghen had done all he could and I was found Not Guilty. Thank you very much this was the best possible outcome and I am so grateful." AM, Spalding
"Dav Naghen was brilliant, so confident in his ability to represent us. We wouldn't hesitate in recommending him. We have always used Maples and found it very easy to contact Maples. You continue to go from strength to strength. Thank you." JS, Holbeach
"David did a very thorough and first class job for me!" Howard King
"I have always found Maples an extremely professional and understanding company. My solicitor Mrs. Anita Toal has always explained proceedings in a manner that is easy to understand and the knowledge and advice given has always been supportive and invaluable. Nothing was ever too much trouble; e-mails and other correspondence were replied to well within a reasonable time and dealt with.
My mind and worries were put to rest in times of crisis and against all of the negativity and all of the turmoil that I have been put through by a third party. Anita has always been more than helpful and sensitive to the situation which has been a huge comfort to me.
I have been so grateful to Anita for seeing me through long times of uncertainty to a successful ending.
I would and indeed have used Maples again and can recommend them to anyone who finds themselves in a situation where they need the service of a solicitor'.
Best Wishes to the Team at Maples." Stefan Brazzo
"With regard to alcohol and gambling licence applications, for our expanding holiday leisure business, we have dealt with Maples Solicitors for years and found their guidance and advice to be both helpful and thorough and their dealings on our behalf have always been very professional." Steve Grunnill - General Manager of Coastfields Leisure Limited
"I have used the services of Grant and Maples Solicitors on a couple of occasions when unfortunately my company has become involved in litigation. On the most recent occasion, it was reassuring to have Grant's representation. I found that it was easy to talk to Grant, and that he explained things to me in clear and straight forward terms. In this instance the other party had been very aggressive, and issued proceedings against my company unnecessarily. With the help of Maples I was able to defend the claim, and subsequently Maples were able to negotiate a very reasonable settlement which saved my company a lot of money. I hope that I do not require these services again, but would have no hesitation in going back to Maples if needed. I highly recommend their litigation department." - Howard King, Managing Director of Sovereign Homes (UK) Limited
"I recently contacted Maples for some help with regard to an Employment Law issue. Not only did Grant Shackleston see me promptly but he very quickly understood the issue and put together the detailed particulars needed by the Court in record time and also for the fee he originally quoted me. There were no hidden extras or surprises. He also gave me some excellent advice about the most cost effective way forward for me to proceed with my claim. I would most definitely use their services again." - Vicki Culverhouse
Below are further example of Client Feedback we have received from our clients on our level of service and how easy or difficult it is to make initial contact with us in the last few months. Here are just some of the comments that we had back:-
"Very easy to make initial contact. The level of service was excellent. Mr Pepper actually explained all the documents and the implications of signing them rather than just treating the transaction as a formality." Miss L
"Approachable firm, friendly, not intimidating." Mr S
"I have been extremely pleased with the professional and helpful way you have handled this matter." Mrs H
"We have full confidence in Maples for their honesty and friendliness." Mr & Mrs A
"Mr Charlesworth did not baffle me with legal jargon to confuse me. Everything was clear and understood. Recommended by a friend. Initial contact was very easy." Mrs P
"Both Jane and Grant made us very welcome and the advice from both of them was very good." Company R
"Friendly, fair and reasonable. Used you since 1990." Mrs R
"I have been coming to the office since the death of my father in 1957, my grandfather came before that." Mrs C
"My parents used your organisation, and I started to use it when I got married in 1952. Very, very satisfied." Mr W
"It was easy to make contact with you. I have been using your organisation over 35 years." Mrs A
"The matter was dealt with in a compassionate way putting, in my view, the client's needs first." Mr W
"Our meetings were very supportive to myself and gave me the confidence to proceed to Court. A big thank you Anita - I am enjoying every minute of my contact with my grandchildren." Mrs B
"Our family going back to my grandfather have been well looked after by Maples and we have had no reason to consider anyone else. Must be pre-1900." Mr F
"Very good advice. Very friendly. Fantastic service! Keep it up." Mr D
"A lot of care and understanding at a bad time in my life." Mr W
"Requests dealt with very quickly and professionally. May we just thank Jane for her speedy response to our business." Mr & Mrs W
"Mr Naghen was very helpful, very reassuring at a time when I was very distressed and bewildered." Mrs F
"Malcolm Charlesworth was very good with myself and my situation. I was made to feel very welcome when I had an appointment." Miss E
"Maples were recommended to us and have lived up to the recommendation." Mr & Mrs G
"Excellent service in all ways. We really cannot fault the service we had during this difficult time. Thank you." Miss H
"Mike provided a very efficient service and explained everything to us every step of the way and was always very helpful. I have used Mike Pepper every time I bought or sold a house for a number of years and have always found him to be very efficient and thorough. If Mike was ever unavailable I would contact his secretary Freda who is again very efficient and helpful." Ms S
"I would like to put on record how impressed we have been with Grant Shackleston's knowledge of the relevant issues and law pertaining to this issue. We are extremely grateful for Grant's support." Company K
"Better value compared to others especially [another firm named]." Mr B
"I first dealt with Maples & Son during the 1950's and have been a satisfied client on occasions since then." Mr H
"I was treated with respect and sensitivity due to it being a divorce. I was kept informed of all matters and everyone was friendly. Easy to approach. Keep up the great work and a big thank you to all who helped me and made this difficult time for me all that more easy." Mrs W
"I was very pleased with the overall service of Maples and Mr Philip Crew." Mrs P
"I felt that Catherine McGregor gave me her undivided attention, and was certainly in my corner." Mrs B
"I don't think you can improve because your level of service is excellent in every way. Thank you for everything you have done for me." Mr S
"Excellent service. Having Anita as my solicitor was a huge support, she was professional as well as a tower of strength in difficult circumstances. I found everything concerning your service excellent." Mrs T
"We have always found Maples helpful, friendly and professional in our dealings with them. We have an association with Maples spanning many decades. We know your telephone number by heart!" Mr & Mrs C
"Grant was very friendly and made me feel at ease. The level of service is excellent." Mrs O
"Gave time and patience when dealing with case. They listen to you and don't judge, was able to be yourself." Mrs C
"Easy contact. Staff courteous. All queries dealt with promptly and patiently." Mrs B
"We as a family have used Maples for more than 40 years and have always been satisfied." Mr & Mrs R
"Introduction from friends. Easy to make initial contact. Given easy to understand advice. Treated with respoect, professionally but friendly. Certain to use again if required." Miss M
I have dealt with Mr Crew in the past and reccently and have always been pleased with the work. I would be certain to instruct Maples again in the future if I decide to move". Mr B
Once again a big thank you for all of those who completed the questionnaires.
