Testimonials for Maples Solicitors in 2016

11th October 2016
Testimonials for Maples Solicitors in 2016 image

Testimonials for Maples Solicitors in 2016

Testimonials for Maples Solicitors in 2016

During the last 12 months we have received a considerable number of testimonials from our clients.  We thank all of our clients who have had positive things to say about us and you can read these testimonials for 2016 below.

“The level of service provided by Maples exemplifies the value of using a local, long established firm of solicitors to obtain benefits of experience at sensible costs; the result being a thoroughly enjoyable experience” – Peter Nicholson.

“Maples Solicitors LLP gave me a first class service and I am very happy to recommend them to anyone.” – Anonymous.

“Thoroughly recommended solicitors for all aspects of life.  Maples have always provided a fantastic, professional service and I continue to use them whenever I need legal services.” – Mr D Allen.

“I am very satisfied with the service I received.  It was very professional, friendly and understanding.  The solicitor was with me every step of my difficult case, and the result was very good.  I would give it 10 out of 10.” – Anonymous.

“Maples handled the sale of our house and the purchase of our new home in a professional manner.” – Anonymous.

“Excellent service.  Polite and willing to listen.” – Anonymous.

“Found Anita to be very good at her job, and I felt comfortable at all times, would not hesitate to use her again.” – Mr M G Vines.

“Was given straight advice on the matter at hand.  Gave us the advice we needed to go ahead with our case.  Mr G Shackleston was a pleasure to deal with who also explained things to us in a language we could understand.  Our case was settled out of court in the end but believe Mr Shackleston’s advice played a big part.  Many thanks to Mr G Shackleston for his help and advice.”  – Anonymous.

“Very timely, valued and comprehensive service.  Can be relied upon to provide good quality legal advice, whilst taking the time to make sure the customer’s needs and requirements are met and often exceeded.” – Anonymous.

“I would highly recommend Maples Solicitors, especially Gemma Mayer, for any conveyancing work.  The level of support and professionalism was excellent at all times.  I also felt if I needed to ask or clarify anything that it was not an issue.  Buying and selling a house is stressful enough, but Gemma helped me through it step by step.” – Mrs E Lewis.

“After mum going [sic] into sheltered housing Maples dealt with the conveyancing for her house sale which went so smoothly and with living a fair distance away made it a stress-free transaction.  I would recommend Maples as their professionalism and friendlessness shone out. Thank you.” – Anonymous.

“Daven gave me clear and concise guidance from first engaging through to the court date.  Daven, at all times, gave me comfort that he fully understood the situation and knew exactly how to approach the case.  This was perfected by the best possible outcome occurring on the day.”  Luke Boekestyn.

“I needed a fairly straightforward will drawn up urgently and this matter was dealt with both efficiently and professionally by the staff at Maples.  I would have no hesitation in recommending them to anyone who requires a similar service.” – Anonymous.

“Excellent, efficient and highly personal service.  Would strongly recommend Maples Solicitors LLP to family and friends.  Most impressive.”  – Anonymous.

“Maples professionally managed the probate of both my parents’ Estate, with excellent and informative communication together with accurate/concise advice.  I would recommend Maples to anyone needing legal advice.” – Mr A R Croot.

“I was very pleased with the help provided by Miss J Dobbs.” – Anonymous.

“A very good service and Jamie Dobbs was very helpful.” – Anonymous.

“A friendly, comfortable and efficient service”. – Anonymous.

Very efficient service.  We were treated with the utmost respect.  Making decisions regarding your will is never easy, your understanding and efficient approach made the process very much more bearable.  Thank you.” – Anonymous.

“I had a very successful and helpful experience and outcome from all staff.  Thank you.” – Mrs M A Goodband.

“I am very pleased with the service and always when I will need it would use [sic].  Thank you!” – Anonymous.

“This was our first time drawing up a will, the service we received was friendly and professional.  We were given good guiding advice and were not pressured at any time to sign any papers until everything was just as we wanted it.  I/we would not hesitate to recommend Maples Solicitors service to family or friends.” – Anonymous.

“A very professional caring service.” – Anonymous.

“Excellent service and a pleasure to deal with.” – Mr S K Flasher.

“My family are very satisfied with the delivery of the registration of the Power of Attorney for my grandmother.  The timescales were as provided and everything proceeded very smoothly.  I would certainly use Maples Solicitors again.”  – Mrs Gladys Glover.

“Very helpful, pleasant and easy to deal with.” – Anonymous.

“Very professional company to advise and support clients.” – Anonymous.

“Very good efficient service and very quick when we had managed to make the decision about what to put in our wills!” – Anonymous.

“Maples has a first class service, highly recommended.” – Anonymous.

“Friendly, prompt and efficient service and advice at fair rates.” – Mr & Mrs J A Davies.

“Superb level of service, any queries raised responded to and resolved in a timely manner.  Would happily recommend to friends and family.” – Mr M C Beeby.

“I would not hesitate to recommend Maples to future clients.  They provided me and my family with a good, professional and friendly service.” – Debbie Eade.

“Have been a client at Maples since 1998, have received excellent service in all matters attended to in both business and personal dealings by all members of your staff.” – Mr J W Key.

“Excellent service, would highly recommend!” – Miss E E Barlow.

“Daven provided an excellent service, from attending the first interview with me to the final court appearance.  He filled me full of confidence that he would defend me to which he did and come out with an excellent outcome in view of my position that I had put myself in.” – Joshua Cook.

“I was very happy with the professional and prompt handling of my problem.” – Dr David Corlett.

“Claire Smith has been amazing in every way.  I highly recommend her and I am so grateful for all her help.  She’s professional on all levels, reliable, extremely organised and I will be recommending her to everyone.  I am very lucky to have had her representing me, and I can’t thank her enough.  She is an asset to Maples.  Thanks so much Claire!” – Miss Glue.

“Maples have been used by my wife and I on four occasions and always found them efficient helpful and fair, at all times.  We were kept informed as to progress and we would not hesitate to recommend them.  Mr Mike Pepper managed all things in a very friendly and professional way.” – Mr Anthony David Barratt.

“I found Maples very informative at all times and really helped me through my divorce.”  –  Anonymous.

“We have been represented by Maples both on a personal and business level for many years.  I have never found them to provide anything other than excellent advice and service.” – Mike Trebbick for Welland Print Limited.

“A very friendly and professional company and I have been dealing with them for the past 23 years, selling and buying a house, wills, trusts and other related problems and queries.” – Anonymous.

“Have always dealt with Maples and found everything satisfactory.” – Anonymous.

“Patience beyond the call of duty.” – Anonymous.

“A proper understanding of a delicate situation following the death of my father plus providing a great professional service.” – Mr & Mrs Harris.

“Incredibly friendly, polite and welcoming, and professional.”  –  Mr & Mrs N Bingham.

“Many people find writing a will a daunting process.  In our preparation of our property trust wills my husband and myself were reassured by the competent, friendly approach of all staff, the readiness to answer any questions.  All this made the process as comfortable as possible.”  – Mr & Mrs Park.

“Maples were very efficient, supportive and compassionate in a very difficult time for me.  I cannot fault their service and would recommend them to anyone.”  –  Mrs G S Biggadike.

“I would like to thank the staff of Maples for making a very difficult time for my family very easy and quick!  You are an extremely professional solicitors, very polite and efficient.  I would have no hesitation in recommending you to family and friends.  Thank you again!” – Mr N F Finch.

“I found the service easy to access and very straightforward which was a comfort in my current state of confusion.  The advice was clear and explained in a way that was easy to understand.  I would recommend Maples Solicitors again as I have used them in the past which was very reassuring.  The staff there always pick up the phone and get back to you quickly.” – Mr J Gratton.

“We have enjoyed Mike Pepper’s services since 1994.  He is probably the best conveyancing solicitor available.  If all solicitors were like Mike, the process of buying/selling property would be a lot easier.  Thank you.”  –  Mrs Deborah Mennie.

“Not bad.”  – Anonymous.

“Maples Solicitors LLP dealt with a land registration matter on my behalf.  Throughout the process they provided a supreme level of professionalism and service.  Courteous and knowledgeable staff combined with regular and pertinent updates meant that my whole experience was unambiguously favourable and I would recommend Maples without reservation.”  –  Mrs S Rawnsley.

If you want a highly client-focused service, then please contact us on 01775 722261 or email enquiries@maplessolicitors.com.


Who Will You Be Entrusting With Your Conveyancing? image

Who Will You Be Entrusting With Your Conveyancing?

WHO WILL YOU BE ENTRUSTING WITH YOUR CONVEYANCING WORK?  THE CHOICE IS YOURS!

Are the selling agents or perhaps the mortgage broker pushing or trying to persuade you to use a particular conveyancing firm? If so, we would strongly recommend that you ask the following pertinent questions so that, armed with all relevant facts, you are better able to make a reasoned decision:-

Why?

Are the agents receiving a kickback or referral payment from the firm concerned? Using a firm in cahoots with an estate agency inevitably leads to a potential conflict of interest. Will such firm be working in your best interests or simply those of the introducer? Here at Maples we pride ourselves on being completely independent and we consider the idea of a referral fee both abhorrent and unethical. We much prefer to obtain our work based on past performance and recommendation.

How Much?

Do not be misled by a seemingly attractive basic figure initially quoted but be sure to enquire about and read the small print for add ons for so called “extras” (such as mortgage costs, preparation of a stamp duty land tax return, telegraphic transfer fees and the like) which suddenly spring up at a later date and only become apparent in the firm’s final statement. Ensure that you are comparing like for like. Here at Maples, we give you a complete and all inclusive rundown of our professional charges and all disbursements at the outset, with no hidden extras.

Where?

Is the firm local or, as is more likely, based in a completely different part of the country? If the latter, then the transaction will, without a doubt, be dealt with by post, phone or email and lack any personal contact. Here at Maples we are fully accessible, like to meet our clients to discuss and advise upon the transaction face to face and share with you the benefit of our wealth of local knowledge and experience.

Who?

Will you actually be aware as to who will be dealing with the matter for you or will you simply be a reference or matter number at the end of a phone in a firm dealing with volume conveyancing? Here at Maples, you will be assigned to your own experienced and dedicated conveyancer who will be responsible for and deal with the transaction for you from beginning to end, with a high level of personal service throughout.

Making a hasty and bad appointment could seriously prejudice or delay your transaction and cost you dearly. Getting honest answers to these four simple questions at the outset could make all the difference.

To discuss any Conveyancing matters please contact either Claire Smith or Anita Zaborniak of our Conveyancing Team or telephone the office 01775 722261.

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Testimonials

Gemma Mayer LLB

"I would highly recommend Maples Solicitors, especially Gemma Mayer, for any conveyancing work. The level of support and professionalism was excellent at all times. I also felt if I needed to ask or clarify anything that it was not an issue. Buying and selling a house is stressful enough, but Gemma helped me through it step by step."

Anita Toal LLB BA

"I think you are brilliant. You can use my comments above. You are efficient, friendly and quite clearly very good at what you do. Mainly you don’t leave people hanging around too long for." "So easy to talk to her and she understood what I wanted. She put me at ease and I cant thank her enough"

Daven Naghen LLB

"I felt the service I got from Maples was excellent and was very honest all through the process. I would recommend Maples as a first class Solicitors group"

Faye Blair LLB

Faye was excellent, sensitive and acted very well to the time constraints we faced. Great service and dealt with compassion at such sad times made the process less painful very professional.

Jamie Dobbs ACILEx

Over the last forty years I have cause to deal with many law firms both in a personal and professional capacity, including some ‘top’ London Companies. In all of those dealings I have never found anyone as proactive and so willing to offer help and advice as Jamie Dobbs. During the last two years Jamie guided my parents through the completion of Lasting Powers of Attorney. Helped myself with the use of the LPA and recently dealing with Probate and Estate Administration following their death.

Mike Pepper MA

This is the second time we have used Mike Pepper at Maples Solicitors in the sale of our house. We cannot praise Mike enough for the highly efficient and professional service that he has provided us with. He is by far the best solicitor we have ever worked with, and the service that he has provided us with has gone far and beyond anything we have ever experienced. We have found the whole process to be a very relaxing experience.

Claire Smith FCILEx

Claire Smith has been amazing in every way. I highly recommend her and I am so grateful for all her help. She’s professional on all levels, reliable, extremely organised and I will be recommending her to everyone. I’m very lucky to have had her representing me and I can’t thank her enough. She is an asset to Maples. Thanks so much Claire!

Anita Zaborniak

We found it a pleasure to deal with Anita Zaborniak, she was most helpful and informative and kept us up to date with the progress of the purchase of our new home. If we were to move again we wouldn’t hesitate to use Maples again.